FAQ
Shipping
How long does delivery take?
Orders are processed within 3–4 business days. Standard shipping within Pakistan takes 3–5 business days after dispatch.
Do you offer free shipping?
Yes! Enjoy free shipping on orders over Rs. 3,499.
Is Cash on Delivery (COD) available?
Yes, COD is available. Please note that an advance payment of PKR 200 must be required as per our COD policy.
Do you ship internationally?
We currently ship within Pakistan only. International shipping is not available at this time.
Returns & Refunds
What is your return policy?
You have a 3-day window from the date of delivery to request a refund. Items must be unused and in their original condition with all tags intact.
Are there any items that cannot be returned?
Refunds are not applicable on sale items or personalised/custom orders.
How do I initiate a return?
Contact us via email or WhatsApp within 3 days of receiving your order. Once approved, refunds are processed within 5–7 business days.
Sizing
What sizes do you offer?
Our tees are available in S, M, L, and True XL. All styles feature a relaxed oversized silhouette.
How do I find my size?
Check out our Size Chart for detailed measurements to help you find the perfect fit.
Payment
What payment methods do you accept?
We accept payments via XPay (onsite and offsite) and Cash on Delivery (COD).
Care Instructions
How should I care for my oversized tee?
Our tees are built to last — resistant to 25+ washes without losing their shape or print quality. We recommend:
- Machine wash cold, inside out
- Avoid bleach and harsh detergents
- Tumble dry low or air dry
- Do not iron directly on prints
Custom Orders
Can I place a custom design order?
Yes! Visit our TEE Craft page to learn more about custom design orders and how to get started.